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Hand Made With Love

Frequent Questions & Answers

Placing an order

You can place an order with us right on our website. Simply add the item(s) using the “Add To Cart” button.

When ready to check out use any of the “View Cart” buttons located on our website.

Ordering online is easy and secure.

All orders are SSL Encrypted to safeguard your account and personal information. 

 

What forms of payment do you accept?

We accept payments in US dollars only, via credit cards.  

We ship to the confirmed billing address. 

We do not ship merchandise until payment has cleared.

 

How soon will I get order?

Orders generally ship within 2 business days of receiving your order (except special/custom orders). 

Mailing time usually averages 2-3 business days.

  

How my order shipped?

We ship via the US Postal Service. 

If you need an item faster, please let us know  (expedited shipping charges will apply).

We do  not ship outside of the United States.

 

How much will shipping cost be?

Each item ordered is shipped in a Priority Mail small flat rate box from the US Postal Service. 

The shipping charge for the small flat rate box is $10.40 to US addresses.

 

Is my personal information secure?

Our shopping cart is SSL Encrypted to safeguard your account and personal information.

 

What is our return policy?

All sales are final. No refunds. No exchanges.

 

What if there is a problem with my order?

Contact us through our "Contact" Tab, we will do our best to make your order right.

 

What is your privacy policy?

Your privacy is important to us. 

All information collected on our site is kept confidential and will not be shared or sold in any way.

 

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